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Service Members

Firstmark Services is grateful to those who serve or have served, and we recognize the sacrifices you have made for our country.

As a member of the U.S. military, you’re entitled to special benefits from the Department of Education and the Department of Defense. You can find a comprehensive list of these benefits provided by the Department of Education by downloading this pdf or you can call us at 888.538.7378.

Benefits Available to U.S. Servicemembers

Members of the armed forces have several options available, depending upon your individual situation.

Servicemembers Civil Relief Act (SCRA)
The SCRA limits the interest on student loans that were acquired prior to military service to no more than 6%.

If you are currently serving or have served on active duty, please contact us to find out if you are eligible for benefits through the Servicemembers Civil Relief Act (SCRA) on the student loans you took out prior to your active duty, or you can send a copy of your military orders, along with a signed and dated letter requesting the 6% interest rate, to:

Firstmark Services
P.O. Box 82522
Lincoln, NE 68501-2522
Fax: 866.258.9222
Email: customer.service@firstmarkservices.com

Repayment Options
Your lender may offer a number of options for loan repayment, including several ways to lower existing payments. Please call us at 888.538.7378 to help you find the option that fits your needs best.